Refund Policy
We want you to have a great experience with DMRocket. This policy outlines when and how refunds apply.
Free Plan
DMRocket offers a free plan with usage limits, allowing you to try the core features before upgrading. No credit card is required for the free plan.
Monthly Plans
If you’re not satisfied with your first monthly purchase, you may request a full refund within 7 days — no questions asked. This applies only to first-time purchases and excludes renewals or upgrades.
Yearly Plans
Eligible for a full refund within 7 days. Prorated refunds are available within 30 days based on unused months. No refunds after 30 days.
Billing Errors
We will refund any accidental or duplicate charges. Please contact us promptly if you notice any billing issues.
Refund Method
Refunds are issued only to the original payment method and follow dodo payments standard processing time (usually 5–10 business days).
Downgrades & Cancellations
If you downgrade or cancel your plan, your subscription remains active until the end of the billing period. No refunds are provided for unused time.
How to Request a Refund
Please email [email protected] with the following:
- Your DMRocket login email address
- Your Instagram username